My opinion of Augusta is that she loved Neville. While she didn't physically abuse him Frank's torture was hard on her. She missed Frank and she felt that Neville should be more like his father and was always telling him that.
While not abusive I don't think that that would have been easy for Neville, who may have wished that his parents weren't so brave so that they would still be with him.

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(dangerous and tenacious)
